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Genesys PureCloud

by JPR

Next-generation, all-in-one cloud contact center solution

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Free Plans Available



The Genesys PureCloud platform is the next-generation, all-in-one cloud contact centre solution that helps you manage and understand omnichannel interactions in a seamless customer journey. Give your employees a single tool that handles all communications voice, chat, email, text message and more. An intuitive interface makes it easy to use, whether you're an agent, supervisor or IT administrator. Weekly feature releases ensure you'll exceed customer expectations today and tomorrow.


Workforce management Recording Integrations Team collaboration Reporting and analytics Surveys


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